How can I contact customer support?

You can contact our customer support team by calling our toll-free number or by sending us an email. Our support team is available 24/7 to assist you with any queries or concerns you may have.

What are your accepted payment methods?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and online payment platforms such as PayPal. The acceptable currencies, unless otherwise quoted, are US Dollar, British Pound Sterling and Euros in the prevailing/going exchange rate on/at the day/moment of payment.

Can I cancel or modify my order?

Yes, you can cancel or modify your order (packed goods only) before it is shipped. For coaching services there is a standard 14 day cooling off period from the date of purchase (as long as the sessions have not been delivered). Please contact our customer support team as soon as possible to request any changes to your order.

What is your return policy?

If you are not satisfied with your purchase, you can return the product (packaged goods only) within 30 days for a full refund or exchange. The product must be in new, unused condition with the original packaging. Coaching services are not refundable once delivered, this does not violate any of your rights and entitlements. Please refer to our detailed return policy for more information.